I have a laptop computer setup on our main TV in our living room. The kids use this laptop to access their math curriculum for homeschool each day. I normally have been connecting to the laptop to grade their work and record their process by using Microsoft Terminal Services (a.k.a. Remote Desktop Connections) to access the computer from my own laptop while I’m sitting on the couch.
I’ve also got LogMeIn installed which works great for connecting to the machine if I’m not within my own network at home.
The problem is that here for the last few weeks I haven’t been able to connect using MSTSC because I keep getting an error message about another connection already being live.
I’ve read a few different webpages on how to force close these connections here and here, but neither one of them have actually resolved the issue. I still can’t connect remotely. I thought maybe it’s because LogMeIn was also active on the machine and trying to connect, so I terminated that service and still no luck.
Does anyone have any suggestions how I can force all connections to close and reset? A full restart and reboot also doesn’t fix it. Eager to hear a solution from somone.
some basic questions for starters.
1) what OS? Win7 pro?
2) Are you logging in with the same or different user that is actually logged in on the machine? or is anyone logged in? or are multiple people logged in?
3) when you did qwinsta /server:10.10.1.10 as listed in the first link you shared, what were the results
4) since it specifically mentions a console session, have you tried the /admin switch ? (note: you should be able to do this from the command line OR in the box where you type your machine you're connecting to in the GUI
1.) I'm using W7 Ultimate, the target laptop is W7Pro I believe.
2.) Since it's always me logging in this way I'm guessing I'm the same user, but I could have attempted to login as one of the other users. I have accounts setup on the target laptop for wife and both kids.
3.) there was one account listed as connected with a username, and it was mine
4.) not sure about the admin switch, ???
2) I was asking who was logged in locally since it mentioned the console session (roughly speaking unless you use the /admin switch the console session is the person physically logged in to the machine via a keyboard attached to it)
3) not sure if one of the above articles mentioned it, it probably did, but you could use rwinsta 1 /server:1.2.3.4 (where 1 is the session id from the qwinsta command and 1.2.3.4 is the machine name or IP address)
4) I'd try the /admin switch — either run mstsc /admin or when in remote desktop connection type a /admin after the computer name or IP
the odd thing is a reboot doesn't fix this. Does this machine auto-logon as any user?
Still no luck. Doesn't auto-login to any account. Getting frustrating.