Comments on: Ford Flexes Its Social Media Skills http://www.bnpositive.com/blog/ford-flexes-its-social-media-skills/ Mon, 23 Jan 2012 13:21:25 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Scott Monty http://www.bnpositive.com/blog/ford-flexes-its-social-media-skills/#comment-377302 Scott Monty Thu, 29 Jan 2009 23:26:00 +0000 http://www.bnpositive.com/blog/2009/01/29/ford-flexes-its-social-media-skills/#comment-377302 Thanks for the post, Jason. When people mention our brand, I try to interact in a meaningful way. That doesn't equate to a response for every mention, but I do like to show that we're listening and that we're human - which it looks like Matt picked up on. As to the yellow Flex... That's not a color we offer, but I'm sure an aftermarket specialist would be glad to help you out. When you're in the market for a new vehicle, let me know. I'm not promising anything, but let's keep some options open. ;-) Scott Monty Global Digital Communications Ford Motor Company Thanks for the post, Jason. When people mention our brand, I try to interact in a meaningful way. That doesn't equate to a response for every mention, but I do like to show that we're listening and that we're human – which it looks like Matt picked up on.

As to the yellow Flex… That's not a color we offer, but I'm sure an aftermarket specialist would be glad to help you out. When you're in the market for a new vehicle, let me know. I'm not promising anything, but let's keep some options open. ;-)

Scott Monty
Global Digital Communications
Ford Motor Company

]]> By: Scott Monty http://www.bnpositive.com/blog/ford-flexes-its-social-media-skills/#comment-403362 Scott Monty Thu, 29 Jan 2009 23:26:00 +0000 http://www.bnpositive.com/blog/2009/01/29/ford-flexes-its-social-media-skills/#comment-403362 Thanks for the post, Jason. When people mention our brand, I try to interact in a meaningful way. That doesn't equate to a response for every mention, but I do like to show that we're listening and that we're human - which it looks like Matt picked up on. As to the yellow Flex... That's not a color we offer, but I'm sure an aftermarket specialist would be glad to help you out. When you're in the market for a new vehicle, let me know. I'm not promising anything, but let's keep some options open. ;-) Scott Monty Global Digital Communications Ford Motor Company Thanks for the post, Jason. When people mention our brand, I try to interact in a meaningful way. That doesn’t equate to a response for every mention, but I do like to show that we’re listening and that we’re human – which it looks like Matt picked up on.

As to the yellow Flex… That’s not a color we offer, but I’m sure an aftermarket specialist would be glad to help you out. When you’re in the market for a new vehicle, let me know. I’m not promising anything, but let’s keep some options open. ;-)

Scott Monty
Global Digital Communications
Ford Motor Company

]]> By: matt http://www.bnpositive.com/blog/ford-flexes-its-social-media-skills/#comment-377258 matt Thu, 29 Jan 2009 15:01:00 +0000 http://www.bnpositive.com/blog/2009/01/29/ford-flexes-its-social-media-skills/#comment-377258 #1 - it is good that Ford is paying attention to the conversation about it. It may be a big part of the reason they "Only" lost 5.9B. #2 - it is amazing to me that "big" businesses haven't been paying attention for a LONG time. Why don't we here back from the big vendors when we ACTUALLY want to discuss it. I'm not talking about the "please call this number and take a survey". I'm talking about when I'm standing at the customer service desk, posting a request on a website (hello? anybody there? I'm leaving this note here on your site...it would be nice if you would look at this...) #3 - I LIKE his response. He was invited to respond with whether the tactic of delaying the bailout would be helpful...he pointed us at the VALUE of the product (Ford at least thinks there is some). Kudos to Ford - pay attention, have a message. Maybe I'll go buy myslef a Mustang this afternoon - want to be helpful to the economy - do my part and all. #1 – it is good that Ford is paying attention to the conversation about it. It may be a big part of the reason they "Only" lost 5.9B.

#2 – it is amazing to me that "big" businesses haven't been paying attention for a LONG time. Why don't we here back from the big vendors when we ACTUALLY want to discuss it. I'm not talking about the "please call this number and take a survey". I'm talking about when I'm standing at the customer service desk, posting a request on a website (hello? anybody there? I'm leaving this note here on your site…it would be nice if you would look at this…)

#3 – I LIKE his response. He was invited to respond with whether the tactic of delaying the bailout would be helpful…he pointed us at the VALUE of the product (Ford at least thinks there is some). Kudos to Ford – pay attention, have a message. Maybe I'll go buy myslef a Mustang this afternoon – want to be helpful to the economy – do my part and all.

]]> By: matt http://www.bnpositive.com/blog/ford-flexes-its-social-media-skills/#comment-403361 matt Thu, 29 Jan 2009 15:01:00 +0000 http://www.bnpositive.com/blog/2009/01/29/ford-flexes-its-social-media-skills/#comment-403361 #1 - it is good that Ford is paying attention to the conversation about it. It may be a big part of the reason they "Only" lost 5.9B. #2 - it is amazing to me that "big" businesses haven't been paying attention for a LONG time. Why don't we here back from the big vendors when we ACTUALLY want to discuss it. I'm not talking about the "please call this number and take a survey". I'm talking about when I'm standing at the customer service desk, posting a request on a website (hello? anybody there? I'm leaving this note here on your site...it would be nice if you would look at this...) #3 - I LIKE his response. He was invited to respond with whether the tactic of delaying the bailout would be helpful...he pointed us at the VALUE of the product (Ford at least thinks there is some). Kudos to Ford - pay attention, have a message. Maybe I'll go buy myslef a Mustang this afternoon - want to be helpful to the economy - do my part and all. #1 – it is good that Ford is paying attention to the conversation about it. It may be a big part of the reason they “Only” lost 5.9B.
#2 – it is amazing to me that “big” businesses haven’t been paying attention for a LONG time. Why don’t we here back from the big vendors when we ACTUALLY want to discuss it. I’m not talking about the “please call this number and take a survey”. I’m talking about when I’m standing at the customer service desk, posting a request on a website (hello? anybody there? I’m leaving this note here on your site…it would be nice if you would look at this…)
#3 – I LIKE his response. He was invited to respond with whether the tactic of delaying the bailout would be helpful…he pointed us at the VALUE of the product (Ford at least thinks there is some). Kudos to Ford – pay attention, have a message. Maybe I’ll go buy myslef a Mustang this afternoon – want to be helpful to the economy – do my part and all.

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