WordPress Error - Help Request

wp-media-upload-error

Okay all you WordPress code ninjas (Yes Brian and Mark I’m talking to you!) One of my blog sites is getting this error.

The error occurs when you try to open the media library component in WordPress 2.5.

Any ideas on what I need to do? It’s working fine on my own computer, just not on this person’s laptop. Is there something on his machine I need to update?

Thanks.

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5 Responses to “WordPress Error - Help Request”


  1. 1 no imageDean Weber (Who am I?)

    Jason

    You need to cut and paste the full text of the error dialogue that pops up. Just from my initial glance is that the browser cannot process the generated Javascript because an object cannot be created. Is Wordpress using JSON and the client has an older browser?

    Just some thoughts to ponder.

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  2. 2 no imagebnpositive (Who am I?)

    The error your seeing is pretty much the entire text of the error message. There’s no additional text that says anything of importance. The user is running Windows Vista with IE7. Not sure about whether or not it’s using JSON.

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  3. 3 no imageWilliam Lehman (Who am I?)

    Any ideas on what I need to do? It’s working fine on my own computer, just not on this person’s laptop. Is there something on his machine I need to update?

    His browser. Firefox. ;)

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  4. 4 no imagebnpositive (Who am I?)

    There’s an idea! Then I could also install FireFTP for him to use.

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  5. 5 no imageBrian (Who am I?)

    Sorry for the delay…I was out of town when you posted this one and just saw it.

    Anyway, this one has been a royal pain to a few clients of ours and it’s not always just an IE thing.

    First, make sure you’re running 2.5.1 (or newer when available) as there are a few fixes in that release.

    Second, give this a whirl: http://wordpress.org/extend/plugins/image-upload-http-error-fix/. This fixes it *sometimes*.

    Other than that, it has just been trial and error (and some core code changes which I don’t recommend) and in one case I’ve not been able to duplicate what the client has been seeing, which is frustrating.

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